TM Tickets Privacy Policy

Last updated February 25, 2026

This Privacy Policy describes how Whitehead Electric Company ("we", "us", or "our") collects, uses, and shares information about you when you use the WEC TM Tickets mobile application and any related services (collectively, the "App"). Please read this Policy carefully. By using the App, you agree to the collection and use of information in accordance with this Policy.

Who we are

Scope

  • Applies to: the WEC TM Tickets mobile application, any in-app features, and support channels we control.
  • Does not apply to: third-party websites, services, or SDKs that we do not control. Their privacy practices are governed by their own policies.

Data summary at a glance

  • Collection: Collects limited personal data
  • Sensitive data: Signature input
  • Tracking: No cross-app tracking
  • Sharing: No sale or sharing of data
  • Retention: Data retained only as long as needed for the purposes described below, unless a longer period is required by law.

Information we collect

  • Personally identifiable information: Drawn signature

How we use information

We collect a drawn signature to serve as an acknowledgement of work performed. This signature is tied to the T&M ticket being generated, and will be included in the final billing that is transmitted to the customer.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including providing the App, complying with legal obligations, resolving disputes, and enforcing agreements.

Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Policy

We may update this Policy from time to time. The "Last updated" date indicates the latest revision. We will notify you of material changes by posting the new Policy on this page and, where appropriate, in the App.